Cancellation and Refund Policy
Effective Date: 01/01/2025
At The Rajasthan News Update, we value our users and strive to provide a transparent and efficient service. This Cancellation and Refund Policy explains how transactions are handled on our website and outlines the terms under which you may request a refund.
1. Refund Policy
If you have made a payment on our website and wish to request a refund, please note the following conditions:
- We will retain a non-refundable amount of ₹2500 (or equivalent in your local currency) from the total transaction amount.
- The remaining amount, after deducting the ₹2500, will be refunded to you, provided the refund request is made within [insert time frame, e.g., 7 days, 14 days] from the date of the transaction.
- Refunds will be processed to the same payment method used for the transaction unless otherwise specified.
2. Cancellation Policy
If you wish to cancel a transaction, you may do so by contacting us via email or through our customer support service. To be eligible for a refund (as per the conditions above), cancellations must be made within the specified time frame (e.g., within 7 days or 14 days from the date of the transaction).
3. How to Request a Refund
To request a refund, please contact us at:
- Email: info@therajasthannewsupdate.com
- Phone: 9518626306
- Address: SURAT TOWER NEEM KA THANA TAXI STAND 332713
Please include the following details in your refund request:
- Transaction ID or proof of payment
- Date of the transaction
- Reason for the cancellation or refund request
4. Processing Time
Refunds will be processed within [insert number of days, e.g., 10-15 business days] from the date we receive your cancellation request, subject to the terms outlined above.
5. Exceptions
- Refunds will not be granted after the specified refund period has expired.
- If the payment was made via a third-party provider (e.g., PayPal, credit card), we will follow their respective policies, which may affect the processing time.
6. Changes to This Policy
We may update or modify this Cancellation and Refund Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about our cancellation and refund practices.